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Case details

Discover how Neom delivers results—each case study highlights the challenge, solution, and measurable impact.

Heavy Machinery Transport

In the competitive world of garment manufacturing, on-time delivery isn’t just a goal—it’s a necessity. When a leading Bangladeshi garment exporter faced tight deadlines for a major European shipment, they turned to Neom for a seamless container logistics solution.


Challenges


The client had secured a large export order from a European buyer, but production delays had narrowed the window for shipping. The goods needed to be at the port, loaded, and dispatched overseas within just a few days to meet strict delivery timelines.

Adding to the pressure, the client needed support with container booking, documentation, inland transport, and port coordination—all under a time crunch. Any delay could lead to financial penalties and a damaged relationship with the buyer.

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Solution


Neom stepped in with a complete container solution, managing every stage from factory to port:

  • We secured container space on a reliable shipping line with favorable departure timing.

  • Our team arranged for inland transport, dispatching trucks to collect the cargo directly from the client’s facility.

  • Meanwhile, our documentation experts ensured all export papers, customs forms, and compliance records were prepared and verified in advance.

  • At the port, our on-ground team handled the loading coordination, ensuring the shipment met cut-off times without delays.

Everything was executed under a unified communication channel, keeping the client updated in real-time.


Results


With Neom’s container logistics in place:

  • The shipment arrived at the port 24 hours ahead of schedule, with zero complications.

  • The container departed on time and reached its European destination as planned.

  • The client fulfilled their contract, maintained trust with their buyer, and avoided costly delays.

This case highlights how Neom’s end-to-end container solutions empower exporters to deliver on time—every time.